Carl Baldassarre

Posts Tagged ‘Facebook’

Will advertising be the third rail for Facebook?

In Interactive marketing on October 27, 2010 at 3:48 pm

The right hand rail is where the ads are on Facebook. The middle is where your friends are, in your newsfeed and on your wall. But if you “like” companies, the middle becomes prime advertising space, too. Walmart recently created a Facebook App called CrowdSaver that lets users give a thumbs up to deals — like a 42″ Plasma TV for $398. If enough people like the deal, everyone gets it.

It’s a good idea, and a good reason to give WalMart a place in your newsfeed. “You should be able to connect to a business in the same way that you connect to a friend, or a person on the site,” Mark Zuckerberg said in a Wired magazine interview in 2009. “And then that business should be able to publish things in the same way that that happens for people you care about.” It’s a logical thought,  but in practice it can lead to an avalanche of junk. Ultimately, a “Like” list is not that different from a mailing list. So could Facebook become the digital version of junk mail? Nah. For one thing, it’s easy to un-like over-zealous companies. But if Facebook leaves the social advertising boom to manage itself, they could turn into the next MySpace — or just a less satisfying version of itself.

 

Full Zuckerberg Interview:

http://www.wired.com/epicenter/2009/06/mark-zuckerberg-speaks/#ixzz13aakDVt5

Search me.

In Interactive marketing on September 14, 2010 at 12:36 pm

In the beginning, there was Google. An almost blank page which did a great job of finding what you want from among lots of possibilities. But  when you’re searching for something for something complicated, where none of the possibilities are exactly right, Google works less well. For example, it’s not very good at finding the lowest airfares to San Francisco on Thanksgiving, or a great movie to watch over the weekend. And when you want to know what airlines your friends prefer, or which movies they’re raving about, it’s no help at all.

That’s because Google looks for what’s on a site, rather than what’s in your head. To get a search of airfares that’s more you-centric, you can go to Kayak.com or an individual airline site. On either, search is faceted and built around where and when you want to go. It’s much narrower, but much more relevant. At Netflix, you can find movie suggestions based on your taste in media,  and what you’ve been watching lately.

Search really gets personal when you get results without even asking. In a sense, that’s what a Facebook newsfeed provides, with updates, likes and comments from your friends. As Facebook’s founder, Mark Zuckerberg, said in a New Yorker interview published this week, “most of the information that we care about is things that are in our heads, right? And that’s not out there to be indexed, right?”. That’s not always true, but often the best search results are the ones that find you.

The biggest ideas are experiences.

In Interactive marketing on October 9, 2009 at 5:05 pm

Searching on Google. Shopping on Amazon. Connecting on Facebook. The biggest ideas for brands online are experiences. For example,  great as the Mac vs. PC television spots are, on the Mac section of the Apple site, little Bill and little Steve are an afterthought.

Read the rest of this entry »

What’s next to your company in my news feed?

In Interactive marketing on September 11, 2009 at 3:01 pm

Companies aren’t friends, they’re guests in social media. There are certain courtesies to be observed. Some are pretty obvious, like not blasting out updates every day. But others are more subtle. For example, today is the eighth anniversary of 9/11. I don’t know about you, but my Facebook news feed contained a number of somber remembrance messages. So it probably wasn’t the day for a marketer to put out an upbeat update on a new promotion. Just sayin’….

Media talks, social walks when there’s money involved.

In Interactive marketing on September 9, 2009 at 1:24 pm

Facebook has been enmeshed in ongoing controversy about who owns user profiles and posts. But there’s really no question — Facebook owns it all in the same way that NBC owns time on its network affiliates and programming, or the New York Times owns advertising space in its print and online editions. The difference is that, unlike mass media of the past, social media sites have often been created based mainly on content from users, not employees. Read the rest of this entry »

Rich media, indeed.

In Interactive marketing on August 25, 2009 at 1:31 pm

The Most Interesting Man in the World had 161,209 fans the last time I checked his Facebook Wall. He may be uniquely fascinating, but he’s far from alone among advertisers on line. Whether it’s beer or mutual funds, distributed digital assets are growing explosively. Obscured by the focus on creating the next overnight  viral sensation has been the rapid growth of Facebook pages and applications, YouTube channels and paid presence on specialized sites like ExpoTV (a video review site) that gradually accrete users over months. Mix these with smaller sites or site sections that are updated more frequently and you have a living digital Web presence on multiple urls, with comfortable room for user participation. Mad Men it’s not…but it’s definitely where advertising is being seen more and more these days.

Social media as part of corporate sites.

In Interactive marketing on April 15, 2009 at 3:42 pm

The corporate site is opening up. Blogs, widgets, user-generated videos and dynamic tools let users do more and say more, all in the interests of selling more. Skittles has embraced the trend, and remade their site into a traveling navigation module that lives on twitter/facebook/wikipedia and elsewhere. Only the product section has company-controlled content. But most companies still go too far in the other direction, with corporate sites that don’t include the rest of the Web enough or at all. The question is, will there ultimately be any difference between the typical company home page and the typical company Facebook page? Read the rest of this entry »

They got rid of “Contact Us” and haven’t had a single complaint.

In Interactive marketing on March 10, 2009 at 8:37 am

When a big company decides to stonewall users by taking Contact Us off the utility navigation for their site, it’s just wrong. Not morally or ethically wrong; user experience wrong. Read the rest of this entry »

It’s still standing room only at the Met.

In Interactive marketing on March 7, 2009 at 5:07 pm

The economy sucks, but last night’s performance of La Sonnambula at The Metropolitan Opera was standing room only. If there’s an upside to the downturn, it’s this: places that are doing things well have a better chance to survive. The bad and just-good-enough are heavy underdogs. That applies to interactive businesses, too. Read the rest of this entry »

The best ad of the last decade

In Interactive marketing on March 2, 2009 at 5:50 pm

I nominate the original Google search page. That page (or rather the search functionality that lay behind it) built a platform from which Google would eventually be able to sell linked ads and other Web-based services. Read the rest of this entry »

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